Mapping the Tech Genome

What will drive Tech Professionals in 2020

With over 2088 respondents from over 72 different countries, the Harvey Nash Tech Survey is one of the largest tech survey's on the planet. It covers...

  • Salary benchmarking
  • The future of the tech worker
  • Stress at work
  • Does social purpose have a purpose?
  • Gen Y versus forty somethings
Download tHE Harvey Nash Technology Survey

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Some of the main takeaway facts from the Tech Survey

The changing shape of tech

The massive expansion of all-encompassing tech has transformed tech teams and tech talent. Almost six in ten tech workers say their company is now a ‘tech’ company. Tech teams are increasingly focused on customer experience, no-code platforms, automation and flexible working.

Stress is common

Half of respondents have been concerned about their mental health due to work, either in the past or – as one in six (16%) report – right now. No one would pretend that working in the tech sector is a walk in the park, of course. But for it to be pushing half its workers into a state of mental health concern was a surprise for us, and also a worry.

Attracting tech talent

It’s all about pay and flexible working. The top three factors were: pay (59%), work/life balance (40%) and flexible working (30%). It’s only when we get past these that we begin to see factors that relate directly to the company or job role: working on innovative projects, company culture and a good boss.

An age of constant reskilling

Almost three in ten expect their current skills to stop being attractive to employers within three years. That proportion rises to six in ten within six years. Testers and Operations feel the most pressure to keep their skills up to date. The roles where there is least pressure to update skills are the ones that require human skills rather than technical skills, such as management and programme management roles.

Cross-training into tech is common

Over a third of technologists came from outside the sector, and in the case of Business Analysis and Business Intelligence almost half were not originally technologists. Even in highly technical roles like Software Engineering, almost one-fifth cross-trained.

Does social purpose have a purpose?

Only one in ten consider social purpose one of their top three factors in choosing a job.However, organisations that have a social purpose perform much better on retaining their people. Women and people in their twenties are most likely to value social purpose.

Survey Cover


The effects of AI and automation will not be felt in the tech sector so much as they will be felt in, and I believe will ultimately come to decimate, certain other industries. For example the long distance trucking industry in the US.
Malcolm Rutherford, Executive Vice President of Strategic Development
Solid engineering and computer science foundations put the latest changes in context of the megatrends that have continued for decades. Skills in teamwork, collaboration, communication, troubleshooting and structured thinking are needed more than ever.
Stephanie Owen, Group Manager Strategy Architecture & Analytics
I love working in the Technology industry but it can be very cut throat, pressured, and at times stressful. But I have learned over the years various Business emotional intelligence techniques to cope, these are free e-learning tips but are invaluable in today's Tech industry.
Alison Allan, Global Change Manager
After a decade of stagnation through the PC era we are now truly in the Cloud era where services are being consolidated into centralised services. This has led to an increase in innovation, start ups and billion dollar valuations for companies that have, and will likely, never make money.
Richard Billam, IT & Change Director
Diversity is at risk because of the pressures on reduced staffing levels, and inability of leaders to see that flexible working enables better results.  Divergence is in careers between those who are now superusers of tool sets, configuring pre-set platforms, and those developing those platforms - the latter is where the skills shortages are.
Fran Paterson, Retired Business Analysis Manager
There has never been a better time to be in technology, as long as you are prepared to stay up with technology. Every employer will be looking for the best technology people, good people can get great jobs across every industry.
Matthew O'Neill, Financial Services Industry, Managing Director


We are having a series of launch events. Please register if you would like to attend


October 17, 2019

The Relay Building
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November 14, 2019

Everyman Cinema
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January 30, 2020

Tyneside Cinema
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Newcastle upon Tyne NE1 6QG

REGISTration opening soon